Customer Service

About the company

About Support


Company Information

If you have any questions or comments please contact us, we are always at your service. In most cases, the answers to your questions can be found here or in our FAQ Section.

Corporate Name

Ribbon, Inc.
P.O. Box 2131
Germantown, MD 20874

Corporate Headquarters

Ribbon Wear Company
18132 Coachmans Road
Germantown, MD 20874

Contact Information

If you have a comment or question please send us an e-mail to We will attempt to respond to comments via e-mail within the next business day. (A business day is considered Monday through Friday, excluding Holidays.)

Phone Numbers
Fax 240-686-0079
Toll 240-686-0070
Toll-free (Call Us) 1-877-860-LOVE (860-5683)

Ship returned address:

RWC Returns
18132 Coachmans Road
Germantown, MD 20874

Domestic and International Shipping

Ribbon Wear Company does not ship outside of the United States, to P.O. boxes, APO or FPO addresses.


If you would like to make a donation

Please make checks payable to:
Ribbon, Inc.
P.O. Box 2131
Germantown, Maryland 20874

Include the organization you would like us to contribute to.

The Ribbon Wear Company operates as a division of Ribbon, Inc. We do this to control costs and simplify our corporate structure. Corporate ID information is available upon request. Send requests to

Hours of Customer Service

To speak to a customer service representative, please call between the hours of 8:30 AM to 5:00 PM Eastern Standard Time. Monday-Friday